A study was done over a period of 6 years leading up to the creation of the one-size-fits all national police force, Police Scotland.
The idea was that the study would identify problem areas of policing where changes were required and these changes incorporated in to the new national force. The hope was that the new super-duper central police force would have an opportunity to start off on a good footing.
One of the findings of the study - which was based on interviews with officers and police analysts - was that civilian staff had been treated like “infants” by the uniformed police officers.
In a normal everyday workplace situation, it's not uncommon for people in management positions to look down on the workers beneath them. It's not right and it shouldn't happen but it does, so like it or not, it happens.
But this is Police Scotland we're talking about here. This is an organisation who like to wag their haughty fingers at us and at our behaviour. This is an organisation who love to boast about how they hold themselves to the highest standards of behaviour.
Oh well, no surprise there.
Like every issue with Police Scotland though you always need to look just that wee bit deeper for a fuller insight.
And when you do, you come to the realisation that if officers of Police Scotland treat their own colleagues in their own offices and their own call centres as lower class minions to be looked down upon, how do you think they view and treat members of the public?
To answer that, just think back to the last time you ever had a conversation with a member of Police Scotland...about anything.
Did the police officer speak to you in a manner where he was submissive and humble towards you while holding you up above him on high esteem? Or was it the other way around where he was the authoritative one, expecting you to be submissive and humbling towards him?
Police officers just love the power of the uniform and love to act in an arrogant authoritative manner towards members of the public. It's their culture. They demand subservience from you and a humbling attitude from you when it should really be the other way around.
Even when they call you 'sir' when talking to you, you just know that the word 'sir' is said with a sarcastic tone - it really sticks in their throat when they say it. Police find it distasteful and disgusting when they have to show you, a member of the public, even the slightest bit of respect.
And that's why we, the public, find the way Police Scotland treat us distasteful and disgusting too - and don't want to show them the slightest bit of respect back.
What goes around comes around Police Scotland.